ProDentim Contact Details: Customer Service Phone Number, Email and Returns

Need to reach ProDentim about an order, a refund or a product question? These are the contact routes published by the manufacturer and its retailer, and the fastest one for each situation.

ProDentim contact details

Contact details can change. If an address or number here does not work, check the Contact link in the footer of the official website, which is the authoritative source.

Is there a ProDentim phone number?

There is no separate ProDentim-branded call centre listed for product questions. The phone numbers published on the official contact page belong to ClickBank, the retailer that processes every order:

• 1-800-390-6035: toll-free within the United States, described as available 24 hours a day, 7 days a week
• +1 208-345-4245: for callers outside the US (international call charges apply)

ClickBank agents can find your order, confirm what you were charged, resend receipts, check shipping status and start a refund under the vendor's policy. They cannot give advice about using the supplement.

Have your order number (it begins with letters and numbers and is in your confirmation email) or the email address and last four card digits used for the purchase ready when you call.

The ProDentim support email

Product support is handled by email. The address published for ProDentim is contact@prodentim-product.com, which is why people search for "contact prodentim product com".

To get a quick answer, include:

• Your full name and the email used for the order
• Your ClickBank order number
• A clear subject line, for example "Refund Request", "Where is my order?" or "Product question"
• A short description of the issue

The contact page says emails are answered as soon as possible. In practice, allow one to two working days before following up.

Which contact should you use?

"My order has not arrived." Check your spam folder for the tracking email first, which should arrive within 60 hours of ordering. Then call ClickBank or email product support with your order number. Quoted delivery times are 5 to 7 working days in the US and 10 to 15 working days internationally.

"I do not recognise a charge." A charge labelled CLKBANK*PRODENTIM is a ProDentim order placed through ClickBank. If nobody in your household placed it, call ClickBank on the toll-free number.

"I was charged twice" or "I ordered the wrong bundle." Call ClickBank as soon as possible. Changes are easiest before the order ships.

"I want a refund." Email product support within 60 days of delivery, then follow the return steps below.

"I have a question about ingredients or allergies." Email product support. For anything medical, ask your doctor or pharmacist.

"I bought it on Amazon, eBay or Walmart." Neither ProDentim nor ClickBank can help. Contact the marketplace's customer service and use its return process.

How to request a ProDentim refund

The official refund policy sets out four steps:

1. Check the date. You have 60 days from the day the order was delivered. Your tracking page shows the delivery date.
2. Email support to say you would like a refund, with "Refund Request" in the subject line.
3. Send back all the bottles, opened, unopened or empty, with the packing slip or a note giving your full name, email and order ID. The address is 285 Northeast Ave, Tallmadge, OH 44278, United States. You pay the return postage.
4. Wait for the confirmation email. After the parcel is received, the refund is issued and usually reaches your statement in 5 to 10 days, depending on your bank.

Tips that prevent problems:

• Use a tracked service and keep the receipt.
• Photograph the parcel contents before sealing it.
• Return every bottle from the order, including bonus-bundle bottles.
• Do not send returns to ClickBank's office in Idaho. Returns go to Ohio.

Can you visit ProDentim in Tallmadge, Ohio?

No. The Tallmadge address is a fulfilment and returns warehouse used to ship and receive parcels. There is no shop, no reception and no customer service desk there, and the brand does not publish a head-office address for visitors.

Official ProDentim website and social channels

The official website is prodentim.com. Dozens of similar addresses exist, many with "official" in the page title, and most are run by affiliates. If you want to be certain you are dealing with the manufacturer's support team, use the Contact link in the footer of the official site, or reply directly to your ClickBank receipt email.

We are not aware of any official ProDentim telephone sales line, WhatsApp number or text-message support. Be wary of anyone contacting you by those routes asking for payment details.

Frequently asked questions